Outage in Riege Software

Descartes Systems Group – 3rd Party Announcement

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted 3 days
Official incident page

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Outage Details

Notification from Descartes Customer Support Descartes has informed us about the following: CROWDSTRIKE ISSUES AFFECTING DESCARTES SERVICES Crowdstrike has reported a global widespread issue which has affected Descartes services. We are working hard to recover these services and will keep you informed of our progress. We thank you for your patience during this time. For additional announcements or to raise any questions or issues, please refer to the Customer Support Portal. Kind Regards, Descartes Service Desk Email: servicedesk@descartes.com This email is for informational purposes only; please do not reply to it. All inquiries are to be directed to servicedesk@descartes.com or you can visit our client portal at https://servicedesk.descartes.com Descartes Systems Group www.descartes.com
Components affected
Riege Software Carrier Messaging
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/22/2024 01:54PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 07/19/2024 11:07AM

Notification from Descartes Customer Support

Descartes has informed us about the following:

CROWDSTRIKE ISSUES AFFECTING DESCARTES SERVICES

Crowdstrike has reported a global widespread issue which has affected Descartes services. We are working hard to recover these services and will keep you informed of our progress. We thank you for your patience during this time.


For additional announcements or to raise any questions or issues, please refer to the Customer Support Portal.

Kind Regards,
Descartes Service Desk

Email: servicedesk@descartes.com

This email is for informational purposes only; please do not reply to it. All inquiries are to be directed to servicedesk@descartes.com or you can visit our client portal at https://servicedesk.descartes.com

Descartes Systems Group
www.descartes.com

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