Outage in RightSignature

Citrix RightSignature may be experiencing issues...

Resolved Major
February 17, 2022 - Started over 3 years ago
Official incident page

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Outage Details

Citrix RightSignature service is experiencing issues in the US region leading to admins and end users inability to access or load ShareFile. Citrix Engineering is currently investigating the issue. A further update will be provided within 60 minutes.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 02/17/2022 06:03PM

Current Status: At this time, we believe that the issues affecting the Citrix RightSignature service have been fully resolved. We will continue to monitor closely.

Next Steps: If any further issues are seen, please contact Citrix Technical Support.

MONITORING over 3 years ago - at 02/17/2022 05:53PM

At this time, we believe that the issues affecting the Citrix RightSignature service have been mitigated. We will continue to monitor closely.

If any further issues are seen, please contact Citrix Technical Support.

INVESTIGATING over 3 years ago - at 02/17/2022 05:19PM

Citrix RightSignature service is experiencing issues in the US region leading to admins and end users inability to access or load ShareFile.

Citrix Engineering is currently investigating the issue.

A further update will be provided within 60 minutes.

Latest RightSignature outages

Users are unable to send documents for signature due to auth failures - 15 days ago
Email Notifications Not Sending - 4 months ago
RightSignature users are intermittently experiencing performance issues with RightSignature Webapp and Signatures within ShareFile - 5 months ago
RightSignature is experiencing issues - about 1 year ago
Some users are experiencing issues with logging into RightSignature - over 1 year ago

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