Outage in RightSignature
Users are unable to send documents for signature due to auth failures
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 06/10/2025 02:28AM
This incident has been resolved. If you are still experiencing any issues, please let us know via support using this link https://support.sharefile.com/
MONITORING
5 months ago - at 06/10/2025 01:56AM
We are continuing to monitor for any further issues.
MONITORING
5 months ago - at 06/10/2025 01:56AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
5 months ago - at 06/10/2025 01:51AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 06/10/2025 12:59AM
We are currently investigating this issue.
Latest RightSignature outages
Some RightSignature customers may be experiencing issues with their RightSignature account - 11 days ago
Intermittent notification delivery - 4 months ago
Email Notifications Not Sending - 8 months ago
RightSignature users are intermittently experiencing performance issues with RightSignature Webapp and Signatures within ShareFile - 9 months ago
RightSignature is experiencing issues - over 1 year ago
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