Outage in RightSignature

Some RightSignature customers may be experiencing issues with their RightSignature account

Resolved Major

October 20, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an outage affecting RightSignature due to multiple service disruptions on our cloud provider's side. Our team is actively monitoring the situation and awaiting further updates from the provider.

Components affected

RightSignature System Status

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 09:31PM

This incident has been resolved.

MONITORING 6 months ago - at 10/20/2025 09:05PM

ShareFile is now operational, and we are continuing to monitor its performance closely

MONITORING 6 months ago - at 10/20/2025 09:03PM

RightSignature is now operational, and we are continuing to monitor its performance closely.

IDENTIFIED 6 months ago - at 10/20/2025 07:44PM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 months ago - at 10/20/2025 07:44PM

The issue has been identified and a fix is being implemented.

MONITORING 6 months ago - at 10/20/2025 07:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 10/20/2025 07:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 months ago - at 10/20/2025 06:55PM

Latest RightSignature outages

Intermittent notification delivery - 9 months ago

Users are unable to send documents for signature due to auth failures - 10 months ago

Email Notifications Not Sending - about 1 year ago

RightSignature users are intermittently experiencing performance issues with RightSignature Webapp and Signatures within ShareFile - about 1 year ago

RightSignature is experiencing issues - almost 2 years ago

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