Outage in RightSignature

RightSignature is experiencing issues

Resolved Major
April 30, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

ShareFile eSignature users may be experiencing issues when sending documents for signature. ShareFile Engineering is currently investigating the issue. A further update will be provided within 60 minutes.
Components affected
RightSignature System Status
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/30/2024 07:58PM

This incident has been resolved.

MONITORING about 1 year ago - at 04/30/2024 07:42PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 04/30/2024 07:42PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 04/30/2024 07:40PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 04/30/2024 07:03PM

We are continuing to identify the issues affecting eSignature.

INVESTIGATING about 1 year ago - at 04/30/2024 06:03PM

ShareFile eSignature users may be experiencing issues when sending documents for signature.

ShareFile Engineering is currently investigating the issue.

A further update will be provided within 60 minutes.

Latest RightSignature outages

Email Notifications Not Sending - 3 months ago
RightSignature users are intermittently experiencing performance issues with RightSignature Webapp and Signatures within ShareFile - 4 months ago
Some users are experiencing issues with logging into RightSignature - over 1 year ago
RightSignature Customers Experiencing API Failures - about 2 years ago
RightSignature has recovered from the recent incident - about 2 years ago

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