Outage in Rightworks OneSpace

OneSpace Application Launch Error

Resolved Major
May 09, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue where some OneSpace customers are unable to lunch applications from the portal. When attempting to do so, they get the following error message: "Remote Desktop can't find the computer".
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 05/09/2025 04:05PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 05/09/2025 01:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 05/09/2025 12:50PM

We are currently investigating an issue where some OneSpace customers are unable to lunch applications from the portal. When attempting to do so, they get the following error message: "Remote Desktop can't find the computer".

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