Rightworks OneSpace experienced an issue with emailing functionality from QuickBooks 2024, affecting the Hosted Desktop and QuickBooks components. The problem generated higher than normal contact volume from users experiencing email difficulties. Engineers worked with Intuit to identify the root cause and resolved the incident after approximately 5 days.
This incident has been resolved.
We are continuing to work with Intuit on a root cause and resolution to this issue.
We are currently experiencing higher than normal contact volume related to an issue with emailing from Quickbooks 2024. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
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