Outage in Rightworks OneSpace
Degraded Performance – Transaction Pro Online Imports
Resolved MajorIncident Report
Summary AI Generated
Rightworks OneSpace experienced a major incident affecting Transaction Pro for QuickBooks Online imports, causing customers to encounter prolonged "In Progress" statuses, slow performance, and import timeouts. The service degradation lasted 42 hours before a fix was implemented and monitored. The incident was fully resolved after the monitoring period confirmed the fix was successful.
We are investigating an issue impacting Transaction Pro Online imports.
Customers may experience prolonged “In Progress” statuses, slow performance, and import timeouts.
We are actively working to identify the cause. Further updates will be provided as available.
Components affected
Rightworks OneSpace Transaction Pro for QuickBooks OnlineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 06/03/2026 01:12PM
This incident has been resolved.
MONITORING
17 days ago - at 06/02/2026 01:02PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
18 days ago - at 06/01/2026 07:12PM
We are investigating an issue impacting Transaction Pro Online imports.
Customers may experience prolonged “In Progress” statuses, slow performance, and import timeouts.
We are actively working to identify the cause. Further updates will be provided as available.
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