Outage in Rightworks OneSpace
Cloud Protect System Issue
Resolved MinorIncident Report
Summary AI Generated
Some clients were unable to sign into the Rightworks OneSpace Cloud Protect portal, generating higher than normal support contact volume. Engineers investigated the root cause, and login functionality was restored within the same day, with the situation monitored before being fully resolved approximately two weeks later. The incident was classified as minor and is now fully resolved.
We are currently experiencing higher than normal contact volume related to some clients being unable to sign into the portal. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/16/2026 07:55PM
The issue has been resolved. If you are experiencing any issues, please contact our support team for assistance.
MONITORING
15 days ago - at 07/02/2026 03:59PM
Customers are now reporting success when attempting to log into the portal. Our team will continue to monitor and make adjustments when needed. Please contact support if you are experiencing issues or have any questions.
INVESTIGATING
15 days ago - at 07/02/2026 02:09PM
We are currently experiencing higher than normal contact volume related to some clients being unable to sign into the portal. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
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