Outage in Rightworks OneSpace
Hosted desktop login issues
Resolved MajorIncident Report
Summary AI Generated
**Rightworks OneSpace – Hosted Desktop Login Issues** Users who had recently reset their passwords were able to log into AppHub but were blocked from accessing their hosted desktop environment (RDP). The issue affected the Hosted Desktop component and lasted approximately 24.5 hours. A fix was implemented and monitored before the incident was fully resolved.
We are currently investigating an issue where users who reset their password may be able to sign in to AppHub but are unable to access their hosted environment (RDP). Our team is actively working on a resolution and will provide updates as more information becomes available.
Components affected
Rightworks OneSpace Hosted DesktopTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/23/2026 03:59PM
This incident has been resolved.
MONITORING
15 days ago - at 07/22/2026 05:47PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
15 days ago - at 07/22/2026 03:35PM
We are currently investigating an issue where users who reset their password may be able to sign in to AppHub but are unable to access their hosted environment (RDP). Our team is actively working on a resolution and will provide updates as more information becomes available.
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