Outage in Rightworks OneSpace
Transcation Pro Online - Import Slowness
Resolved MinorIncident Report
Summary AI Generated
**Transaction Pro Online – Import Slowness** Beginning July 2, 2026, some Transaction Pro Online users experienced delayed import processing, slow completion times, and intermittent errors when importing data into QuickBooks Online. Engineers worked directly with Intuit to diagnose and address the issue, implementing fixes during the investigation period. The incident was fully resolved on July 29, 2026, after approximately 27 days.
We are investigating reports of delayed import processing and intermittent import errors affecting some Transaction Pro Online customers importing data into QuickBooks Online. Customers may experience imports taking significantly longer than expected to complete, delayed completion notifications, or errors during the import validation process.
We are continuing to investigate and will provide updates here as more information becomes available.
Components affected
Rightworks OneSpace Transaction Pro for QuickBooks OnlineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 07/29/2026 08:01PM
This incident has been resolved.
MONITORING
about 1 month ago - at 07/27/2026 01:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 07/23/2026 04:01PM
Our engineers are continuing to work with Intuit directly to resolve this. If you are experiencing intermittent performance issues in TPro Online, please get in touch with our Support team so we can add your case to the list of those impacted.
MONITORING
about 1 month ago - at 07/14/2026 01:25PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 07/02/2026 05:54PM
We are investigating reports of delayed import processing and intermittent import errors affecting some Transaction Pro Online customers importing data into QuickBooks Online. Customers may experience imports taking significantly longer than expected to complete, delayed completion notifications, or errors during the import validation process.
We are continuing to investigate and will provide updates here as more information becomes available.
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