Outage in Rightworks OneSpace
Security Warning on Remote Desktop
Resolved MinorIncident Report
Summary AI Generated
A security warning began appearing when users opened Remote Desktop (RDP) connections to Rightworks OneSpace Hosted Desktop, caused by recent Microsoft Windows updates that introduced additional security prompts as a safety measure. Users could still connect successfully by clicking through the warning and selecting required checkboxes, though this process was required at every login attempt. The incident was resolved after engineers found ways to minimize the impact of the security pop-up.
We are receiving reports of a security warning appearing when opening Remote Desktop (RDP) connections. This behavior is related to recent Microsoft updates introducing additional security prompts before connecting.
At this time, connections are completing successfully after selecting Connect, and there is no service disruption or security issue. We are continuing to monitor reports and will share updates as available.
For more information, please see Microsoft's article on the topic: https://m365admin.handsontek.net/remote-desktop-adds-new-safeguards-connections-opened-rdp-files/
Components affected
Rightworks OneSpace Hosted DesktopTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 06/01/2026 07:09PM
This incident has been resolved.
MONITORING
about 2 months ago - at 04/21/2026 03:26PM
Our engineers are continuing to look for ways to minimize the impact of this new pop-up. As of right now, for most users, the message will appear at every login attempt. Additionally, the checkboxes will need to be selected at every login attempt.
This is a result of the latest Windows update as an added security measure.
Please visit https://helpdesk.rightworks.com/s/article/Microsoft-Remote-Desktop for a more exhaustive breakdown.
MONITORING
2 months ago - at 04/15/2026 12:32PM
We are receiving reports of a security warning appearing when opening Remote Desktop (RDP) connections. This behavior is related to recent Microsoft updates introducing additional security prompts before connecting.
At this time, connections are completing successfully after selecting Connect, and there is no service disruption or security issue. We are continuing to monitor reports and will share updates as available.
For more information, please see Microsoft's article on the topic: https://m365admin.handsontek.net/remote-desktop-adds-new-safeguards-connections-opened-rdp-files/
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