Outage in Rightworks OneSpace

QuickBooks 2023 Slowness

Resolved Minor
July 29, 2025 - Started 20 days ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue affecting QuickBooks 2023 (Pro/Premier, and Enterprise) where users may experience slowness when opening company files. Our engineering team is actively collaborating with Intuit to identify the root cause and implement a timely resolution. If feasible, we recommend upgrading to QuickBooks 2024, where this issue does not occur. For detailed instructions, please refer to this article: https://helpdesk.rightworks.com/s/article/How-to-Upgrade-QuickBooks-Desktop-to-the-Most-Recent-Version. We will continue to monitor the situation and provide updates on this page as new information becomes available.
Components affected
Rightworks OneSpace QuickBooks
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 07/31/2025 07:31PM

This incident has been resolved.

MONITORING 18 days ago - at 07/31/2025 12:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 19 days ago - at 07/30/2025 03:38PM

We have identified this issue to be related to a recent update to QuickBooks 2023. Our engineers are continuing to collaborate with Intuit to resolve this issue.

IDENTIFIED 20 days ago - at 07/29/2025 05:18PM

We are continuing to work with Intuit on a fix for this issue.

IDENTIFIED 20 days ago - at 07/29/2025 12:25PM

We are currently investigating an issue affecting QuickBooks 2023 (Pro/Premier, and Enterprise) where users may experience slowness when opening company files. Our engineering team is actively collaborating with Intuit to identify the root cause and implement a timely resolution.

If feasible, we recommend upgrading to QuickBooks 2024, where this issue does not occur. For detailed instructions, please refer to this article: https://helpdesk.rightworks.com/s/article/How-to-Upgrade-QuickBooks-Desktop-to-the-Most-Recent-Version.

We will continue to monitor the situation and provide updates on this page as new information becomes available.

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