Outage in Rightworks OneSpace
QuickBooks 2023 Slowness
Resolved MinorIncident Report
We are currently investigating an issue affecting QuickBooks 2023 (Pro/Premier, and Enterprise) where users may experience slowness when opening company files. Our engineering team is actively collaborating with Intuit to identify the root cause and implement a timely resolution.
If feasible, we recommend upgrading to QuickBooks 2024, where this issue does not occur. For detailed instructions, please refer to this article: https://helpdesk.rightworks.com/s/article/How-to-Upgrade-QuickBooks-Desktop-to-the-Most-Recent-Version.
We will continue to monitor the situation and provide updates on this page as new information becomes available.
Components affected
Rightworks OneSpace QuickBooksTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/31/2025 07:31PM
This incident has been resolved.
MONITORING
9 months ago - at 07/31/2025 12:33PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 07/30/2025 03:38PM
We have identified this issue to be related to a recent update to QuickBooks 2023. Our engineers are continuing to collaborate with Intuit to resolve this issue.
IDENTIFIED
9 months ago - at 07/29/2025 05:18PM
We are continuing to work with Intuit on a fix for this issue.
IDENTIFIED
9 months ago - at 07/29/2025 12:25PM
We are currently investigating an issue affecting QuickBooks 2023 (Pro/Premier, and Enterprise) where users may experience slowness when opening company files. Our engineering team is actively collaborating with Intuit to identify the root cause and implement a timely resolution.
If feasible, we recommend upgrading to QuickBooks 2024, where this issue does not occur. For detailed instructions, please refer to this article: https://helpdesk.rightworks.com/s/article/How-to-Upgrade-QuickBooks-Desktop-to-the-Most-Recent-Version.
We will continue to monitor the situation and provide updates on this page as new information becomes available.
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