Outage in Rightworks OneSpace
Frozen QuickBooks when exporting to excel
Resolved MinorIncident Report
We are experiencing higher-than-normal call volume related to QuickBooks freezing when exporting to Excel. Our engineers are working to resolve this issue. In the meantime, users can avoid it by opening Excel before initiating an export from QuickBooks.
If your QuickBooks is already frozen, please call our support team at 888-417-4448 x2 or chat with us at https://helpdesk.rightworks.com/s/onespace.
Updates will be posted here as we have them.
Components affected
Rightworks OneSpace QuickBooksTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/10/2025 07:57PM
This incident has been resolved.
MONITORING
7 months ago - at 10/10/2025 04:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 months ago - at 10/10/2025 03:31PM
We are experiencing higher-than-normal call volume related to QuickBooks freezing when exporting to Excel. Our engineers are working to resolve this issue. In the meantime, users can avoid it by opening Excel before initiating an export from QuickBooks.
If your QuickBooks is already frozen, please call our support team at 888-417-4448 x2 or chat with us at https://helpdesk.rightworks.com/s/onespace.
Updates will be posted here as we have them.
Latest Rightworks OneSpace outages
Website Management Platform Down - 16 days ago
Security Warning on Remote Desktop - 24 days ago
AppHub Portal - about 1 month ago
System Performance & Connectivity - about 1 month ago
Emailing from Quickbooks 2024 Issue - 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
