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Outage in Rightworks OneSpace

Temporary Call Center Closure Due to Natural Disaster

Resolved Major
November 04, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

Due to the impact of a typhoon in the region where our call center is located, our support operations are temporarily unavailable. Our team’s safety is our top priority, and we are working closely with local leadership to ensure everyone is safe and to restore operations as soon as conditions allow. What this means for you: • Phone support is currently unavailable. • Email and chat are currently unavailable. • Self-service resources remain available at https://helpdesk.rightworks.com/s/onespace We appreciate your patience and understanding during this time. Updates will be posted here as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 11/04/2025 11:18AM

Due to the impact of a typhoon in the region where our call center is located, our support operations are temporarily unavailable. Our team’s safety is our top priority, and we are working closely with local leadership to ensure everyone is safe and to restore operations as soon as conditions allow.

What this means for you:

• Phone support is currently unavailable.
• Email and chat are currently unavailable.
• Self-service resources remain available at https://helpdesk.rightworks.com/s/onespace

We appreciate your patience and understanding during this time. Updates will be posted here as soon as more information becomes available.

Latest Rightworks OneSpace outages

AppHub Portal - about 14 hours ago
System Performance & Connectivity - about 15 hours ago

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