Outage in Rightworks OneSpace

Transaction Pro Online credit card charges and checks import failure

Resolved Major

November 18, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue in Transaction Pro Online where certain import types are failing with an error message that begins with "System Failure Error..." This appears to be impacting the following import types: credit card charges and checks. Other import types seem to be working normally. Please check back here or subscribe to this status page for further updates.

Components affected

Rightworks OneSpace Transaction Pro for QuickBooks Online

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/18/2025 08:59PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 11/18/2025 07:04PM

This issue has been identified and is due to an issue with Intuit's purchase creation via batch API.

Intuit's team is working on a fix for this. We will provide more updates as we have them.

INVESTIGATING 4 months ago - at 11/18/2025 05:40PM

We are currently investigating an issue in Transaction Pro Online where certain import types are failing with an error message that begins with "System Failure Error..."

This appears to be impacting the following import types: credit card charges and checks. Other import types seem to be working normally.

Please check back here or subscribe to this status page for further updates.

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