Outage in Rightworks OneSpace

AppHub Portal - Time out error when trying to edit Rightworks account profile

Resolved Major
December 10, 2025 - Started 8 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating reports of the inability to navigate to the "Edit Rightworks Account Profile" section in the AppHub portal.  Users select that option and are redirected to a page that instantly times out. This affects the ability to make account changes and DUO MFA changes. We will update this status page with more information as soon as it becomes available.
Components affected
Rightworks OneSpace AppHub Portal

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/10/2025 10:46PM

This incident has been resolved.

MONITORING 8 days ago - at 12/10/2025 09:24PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 days ago - at 12/10/2025 09:16PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 12/10/2025 06:25PM

We are currently investigating reports of the inability to navigate to the "Edit Rightworks Account Profile" section in the AppHub portal.  Users select that option and are redirected to a page that instantly times out. This affects the ability to make account changes and DUO MFA changes.

We will update this status page with more information as soon as it becomes available.

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