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Outage in Rightworks OneSpace

System Performance & Connectivity

Resolved Minor
December 16, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Components affected
Rightworks OneSpace Hosted Desktop Rightworks OneSpace QuickBooks

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/16/2025 06:00PM

This incident has been resolved.

MONITORING 2 months ago - at 12/16/2025 04:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 12/16/2025 03:52PM

We are continuing to investigate this issue. Our team has identified an external internet routing issue that affected our service availability. We are working to restore service to affected customers and will post additional updates here.

INVESTIGATING 2 months ago - at 12/16/2025 02:59PM

We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.

Latest Rightworks OneSpace outages

Unable to e-file in QuickBooks - 17 days ago
Office 365 Degraded Performance - 23 days ago
Transaction Pro XML Parsing Error - about 1 month ago
Outlook Option Missing in QuickBooks 23 and 24 - about 1 month ago
Unable to Login After Password Reset - about 2 months ago

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