Outage in Rightworks OneSpace

Phone System Issues

Resolved Major
December 16, 2025 - Started 2 days ago - Lasted about 12 hours
Official incident page

Incident Report

We are currently experiencing an issue with our phone system, which is impacting our ability to answer incoming calls. As a result, we would advise that you contact us via chat. Chat support can be accessed by navigating https://helpdesk.rightworks.com/s/onespace and click the “chat” button” on the lower right of the page.
Components affected
Rightworks OneSpace Phone System

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/17/2025 01:01PM

This incident has been resolved.

INVESTIGATING 2 days ago - at 12/17/2025 01:16AM

We are currently experiencing an issue with our phone system, which is impacting our ability to answer incoming calls. As a result, we would advise that you contact us via chat. Chat support can be accessed by navigating https://helpdesk.rightworks.com/s/onespace and click the “chat” button” on the lower right of the page.

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