Outage in RingCentral

A portion of Engage Voice customers may encounter problems with the freezing of the Agent User Interface.

Resolved Minor
June 19, 2023 - Started over 2 years ago - Lasted 18 minutes

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Outage Details

A portion of Engage Voice customers may encounter problems with the freezing of the Agent User Interface. RingCentral Operations teams are investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please reach out to customer care. 
Components affected
RingCentral Americas RingCentral Engage - Voice
Latest Updates ( sorted recent to last )
UPDATE over 2 years ago - at 06/19/2023 06:51PM

A portion of Engage Voice customers may encounter problems with the freezing of the Agent User Interface. RingCentral Operations teams have completed actions to mitigate the issue and are monitoring for stability at this time.  Updates will be provided as they become available. 

UPDATE over 2 years ago - at 06/19/2023 06:44PM

A portion of Engage Voice customers may encounter problems with the freezing of the Agent User Interface. RingCentral Operations teams are investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please reach out to customer care. 

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