Outage in RingCentral

A portion of RingCentral Engage Voice customers may be unable to receive inbound calls

Resolved Minor
September 28, 2023 - Started about 1 year ago - Lasted about 3 hours

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Outage Details

A portion of RingCentral Engage Voice customers may experience inability to receive inbound calls. RingCentral Operations teams are investigating the issue and will provide more information as it becomes available.
Components affected
RingCentral Americas RingCentral Engage - Voice
Latest Updates ( sorted recent to last )
UPDATE about 1 year ago - at 09/28/2023 10:10AM

RingCentral Operations teams have implemented a hotfix for the issue preventing RingCentral Engage Voice customers from receiving inbound calls. 
Teams are monitoring the situation for potential traces of impact and will submit more info once this is available. If you are still experiencing this issue, please reach out to RingCentral customer care.

UPDATE about 1 year ago - at 09/28/2023 09:33AM

A portion of RingCentral Engage Voice customers may experience inability to receive inbound calls. RingCentral Operations teams are investigating the issue and will provide more information as it becomes available.

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