Outage in RingCentral
A portion of customers in Canada may experience intermittent inbound call failure due to an underlying carrier issue.
Resolved Minor
August 12, 2025 - Started 8 months ago
- Lasted about 5 hours
Incident Report
A portion of customers in Canada may be experiencing intermittent call connectivity issues due to an underlying carrier issue. If you are experiencing this issue please reach out to customer care. Further information will be provided in 4 hours or when a significant change in status occurs
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Latest Updates ( sorted recent to last )
UPDATE
8 months ago - at 08/12/2025 07:20PM
The underlying carrier has implemented a fix to restore service. RingCentral Operations teams will continue monitoring for stability and the next update will be provided in 4 hours or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.
UPDATE
8 months ago - at 08/12/2025 06:47PM
The underlying carrier has implemented a fix to restore service. RingCentral Operations teams will continue monitoring for stability and the next update will be provided in 4 hours or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.
UPDATE
8 months ago - at 08/12/2025 03:35PM
A portion of customers in Canada may be experiencing intermittent call connectivity issues due to an underlying carrier issue. If you are experiencing this issue please reach out to customer care. Further information will be provided in 4 hours or when a significant change in status occurs
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A portion of customers with a 307 area code may be experiencing inbound call failures from a specific mobile provider due to an underlying carrier issue. - about 22 hours ago
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