Outage in RingCentral

A portion of customers may be experiencing issues accessing service web, accessing their RingCentral apps, accessing RingCX, accessing meetings, and delayed or unable to place calls.

Resolved Major
May 01, 2024 - Started 7 months ago - Lasted about 2 hours

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Outage Details

A portion of customers may be experiencing issues accessing service web, accessing their RingCentral apps, accessing meetings, and delayed or unable to place calls. RingCentral Operations teams are investigating the issue and will provide the next update in 2 hours, or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.
Latest Updates ( sorted recent to last )
UPDATE 7 months ago - at 05/01/2024 10:44PM

RingCentral Operations have performed an emergency change and are seeing some improvements in service performance. We will continue to work to ensure full service restoration at this time. The next update will be provided in 1 hour or when a significant change in status occurs. If you are experiencing these issues, please reach out to customer care. 

UPDATE 7 months ago - at 05/01/2024 10:31PM

RingCentral Operations teams are investigating potential resolution options for the issue affecting multiple services at this time. The next update will be provided in 1 hour or when a significant change in status occurs.

UPDATE 7 months ago - at 05/01/2024 10:10PM

A portion of customers may be experiencing issues accessing service web, accessing their RingCentral apps, accessing meetings, and delayed or unable to place calls. RingCentral Operations teams are investigating the issue and will provide the next update in 2 hours, or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.

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