Outage in RingCentral

A portion of RingCentral customers may be unable to receive calls and faxes to numbers in the North Bay area of Ontario, Canada, due to an issue with an underlying carrier.

Resolved Minor
July 28, 2024 - Started 2 months ago - Lasted about 2 hours

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Outage Details

RingCentral customers may be unable to receive calls and faxes to numbers in the North Bay area of Ontario, Canada. Calling parties may potentially hear a rapid busy signal. At this time, outbound calls and other services remain unaffected. 
Components affected
RingCentral Americas RingCentral Calling - Inbound RingCentral Calling - Inbound RingCentral EMEA RingCentral APAC RingCentral Calling - Inbound RingCentral Fax - Inbound RingCentral Fax - Inbound RingCentral Fax - Inbound
Latest Updates ( sorted recent to last )
UPDATE 2 months ago - at 07/28/2024 04:49AM

RingCentral teams have confirmed that the issue has been resolved. If you are still experiencing this issue, please reach out to customer care. 

UPDATE 2 months ago - at 07/28/2024 03:56AM

RingCentral customers may be unable to receive calls and faxes to numbers in the North Bay area of Ontario, Canada. Calling parties may potentially hear a rapid busy signal. At this time, outbound calls and other services remain unaffected. 

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