Outage in RingCentral

A portion of customers may experience delays or failures in sending and receiving SMS and MMS messages.

Resolved Minor
October 29, 2024 - Started about 2 months ago - Lasted about 6 hours

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Outage Details

RingCentral Operations teams are investigating the issue and will provide the next update in 4 hours or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.
Components affected
RingCentral SMS - Outbound RingCentral SMS - Inbound RingCentral Americas
Latest Updates ( sorted recent to last )
UPDATE about 2 months ago - at 10/29/2024 07:28PM

RingCentral Operations teams have taken actions to mitigate the SMS and MMS messaging issues, and are seeing positive results during internal testing. Teams will continue to monitor for stability. The next update will be provided in the next 4 hours or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.

UPDATE about 2 months ago - at 10/29/2024 05:25PM

RingCentral Operations teams are investigating the issue and will provide the next update in 4 hours or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.

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