Outage in RingCentral

A portion of RingCentral customers in New Brunswick, Canada, may experience inbound calls and faxes failing with a fast busy tone.

Resolved Minor
November 21, 2024 - Started about 1 month ago - Lasted about 4 hours

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Outage Details

A portion of RingCentral Canada customers in the New Brunswick area may be unable to receive inbound calls and inbound faxes. Calling parties may receive a fast busy tone. No other services are impacted at this time.
Components affected
RingCentral Calling - Inbound RingCentral APAC RingCentral Americas RingCentral Calling - Inbound RingCentral EMEA RingCentral Calling - Inbound RingCentral Fax - Inbound RingCentral Fax - Inbound RingCentral Fax - Inbound
Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 11/21/2024 08:49AM

RingCentral Operations teams are continuing to work with the underlying carrier to resolve the issue causing some RingCentral customers in the New Brunswick, CA area to be unable to receive inbound calls and inbound faxes.

UPDATE about 1 month ago - at 11/21/2024 05:16AM

A portion of RingCentral Canada customers in the New Brunswick area may be unable to receive inbound calls and inbound faxes. Calling parties may receive a fast busy tone. No other services are impacted at this time.

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