Outage in RingCentral
A portion of customers may be experiencing delivery failures sending toll-free SMS to Canada, due to an underlying carrier.
Resolved Minor
November 25, 2024 - Started 11 months ago
- Lasted 10 days
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Outage Details
The underlying carrier is investigating the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Latest Updates ( sorted recent to last )
UPDATE
10 months ago - at 12/05/2024 04:33PM
The underlying carrier is seeing some improvements and expected messaging behavior. RingCentral will continue to monitor for stability and the next update will be provided in the morning of December 6th or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.
UPDATE
10 months ago - at 12/04/2024 11:53PM
The underlying carrier is seeing some improvements and expected messaging behavior. RingCentral will continue to monitor for stability and the next update will be provided in the morning of December 5th or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.
UPDATE
10 months ago - at 12/04/2024 04:35PM
The underlying carrier is continuing to investigate the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of December 5th or when a significant change in status occurs.
UPDATE
10 months ago - at 12/03/2024 04:24PM
The underlying carrier is continuing to investigate the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of December 4th or when a significant change in status occurs.
UPDATE
10 months ago - at 12/02/2024 03:46PM
The underlying carrier is continuing to investigate the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of December 3rd or when a significant change in status occurs.
UPDATE
11 months ago - at 11/27/2024 10:36PM
The underlying carrier is continuing to investigate the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of December 2nd or when a significant change in status occurs.
UPDATE
11 months ago - at 11/26/2024 11:40PM
The underlying carrier is continuing to investigate the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the afternoon of November 27th or when a significant change in status occurs.
UPDATE
11 months ago - at 11/26/2024 04:43PM
The underlying carrier is continuing to investigate the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the afternoon of November 26th or when a significant change in status occurs.
UPDATE
11 months ago - at 11/26/2024 02:58AM
The underlying carrier is continuing to investigate the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of November 26th or when a significant change in status occurs.
UPDATE
11 months ago - at 11/26/2024 01:26AM
The underlying carrier is investigating the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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