Outage in RingCentral

A portion of customers assigned to a campaign may be experiencing the inability to send SMS messages to the 988 hotline due to an underlying carrier issue

Resolved Minor
November 27, 2024 - Started 25 days ago - Lasted 28 minutes

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Outage Details

The underlying carrier is investigating the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Components affected
RingCentral Americas RingCentral SMS - Outbound
Latest Updates ( sorted recent to last )
UPDATE 25 days ago - at 11/27/2024 10:10PM

The underlying carrier is investigating the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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