Outage in RingCentral

A portion of customers may be unable to create call queues.

Resolved Minor
December 16, 2024 - Started 6 days ago - Lasted about 1 hour

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Outage Details

A portion of customers may be experiencing issues creating call queues. RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Americas RingCentral Calling - Call Queue RingCentral Calling - Call Queue RingCentral APAC RingCentral EMEA RingCentral Calling - Call Queue
Latest Updates ( sorted recent to last )
UPDATE 6 days ago - at 12/16/2024 06:13PM

RingCentral Operations teams have performed mitigation steps and are seeing positive results at this time. Teams will continue to monitor for stability. The next update will be provided in 1 hour, or when a significant change in status occurs. If you are experiencing this issue, please contact customer care.

UPDATE 6 days ago - at 12/16/2024 05:32PM

RingCentral Operations teams are performing mitigation steps at this time. This fix may take up to one hour to complete. Teams will provide the next update in 1 hour, or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.

UPDATE 6 days ago - at 12/16/2024 05:17PM

A portion of customers may be experiencing issues creating call queues. RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

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