Outage in RingCentral

A portion of customers with numbers in Rimouski, Quebec may be experiencing inbound call and fax failures due to an underlying carrier.

Resolved Minor
January 14, 2025 - Started about 2 months ago - Lasted about 6 hours

Need to monitor RingCentral outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including RingCentral, and never miss an outage again.
Start Free Trial

Outage Details

A portion of customers with numbers in Rimouski, Quebec may be experiencing inbound call and fax failures due to an underlying carrier. RingCentral Operations teams are working with the underlying carrier to resolve the issue. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Fax - Inbound RingCentral Americas RingCentral Calling - Inbound
Latest Updates ( sorted recent to last )
UPDATE about 2 months ago - at 01/14/2025 08:46PM

RingCentral Operations teams are continuing to work with the underlying carrier to resolve the issue. Root cause testing is in progress, and updates will be provided in the morning of January 15th. If you are experiencing this issue, please reach out to customer care.

UPDATE about 2 months ago - at 01/14/2025 05:04PM

A portion of customers with numbers in Rimouski, Quebec may be experiencing inbound call and fax failures due to an underlying carrier. RingCentral Operations teams are working with the underlying carrier to resolve the issue. If you are experiencing this issue, please reach out to customer care.

Latest RingCentral outages

A portion of Contact Center customers may be experiencing stuck contacts and agents sessions - 6 days ago
A portion of RingCentral Events customers may be unable to access the events platform - 21 days ago
A portion of customers in Europe may be experiencing intermittent login issues. - about 1 month ago
A portion of customers may be experiencing issues with outbound SMS messaging. - about 1 month ago
A portion of RingCentral Contact Center customers may be unable to load agent portal - about 1 month ago

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3846 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook