A portion of customers may be experiencing delays in receiving RingCentral notification emails, including two-factor authentication which is preventing logins.

RingCentral Operations teams continue to see service improvements around notification emails. Teams will continue monitoring for stability and the next update will be provided in the afternoon of January 22nd or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.

RingCentral Operations teams have implemented a fix and are seeing service improvements. Teams will monitor for stability and the next update will be provided in the morning of January 22nd or when a significant change in status occurs. If you are experiencing this issue, please reach out to customer care.

RingCentral Operations teams have discovered that some customers may not be receiving various RingCentral notification emails due to a long delay. This includes two-factor authentication emails which is preventing logins. We are actively working to resolve this issue and are seeing a decrease of volume in queues. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.