Outage in RingCentral
A Portion of Contact Center customers may experience sound quality issues on inbound calls
Resolved Minor
September 22, 2026 - Started about 6 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
A subset of RingCentral Contact Center customers in the APAC region experienced sound quality issues on inbound calls for approximately 2.3 hours. The issue was classified as minor and investigated by the Contact Center team. The incident was resolved within the reported duration.
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Latest Updates ( sorted recent to last )
UPDATE
about 6 hours ago - at 09/22/2026 04:12AM
RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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