A portion of Contact Center customers may be experiencing agent application connection issues.

RingCentral Contact Center teams have completed the corrective actions to restore agent application connections and internal testing continues to suggest that the issue has cleared. We are continuing to monitor the issue for stability. Updates will be provided as they become available.

RingCentral Contact Center teams have completed the corrective actions to restore agent application connections and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to RingCentral customer care.

RingCentral Contact Center teams are continuing investigations of the issue affecting agent application connections. Updates will be provided as information become available. If you are experiencing this issue, please contact customer care.

A portion of Contact Center customers may be experiencing the inability to log in to MAX Agent. RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please contact customer care.