A portion of customers may be intermittently experiencing inbound and outbound SMS delays or failures.

Internal metrics and monitoring indicate that the issue has been resolved. We've closely observed traffic levels throughout the day without detecting any problems. We will continue monitoring overnight to ensure continued stability. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of June 13th or when a significant change in status occurs.

RingCentral Operations teams are continuing to see stability via internal metrics and monitoring. Teams will continue to monitor for stability throughout the day. If you are still experiencing this issue, please reach out to customer care. The next update will be provided in the afternoon of June 12th or when a significant change in status occurs.

RingCentral Operations teams are seeing improvements via internal metrics and monitoring. Teams will continue monitoring throughout the night, extending into the following morning as traffic levels begin to increase. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of June 12th or when a significant change in status occurs.

RingCentral Operations teams have identified where the issue resides and are working towards resolution. The next update will occur in 4 hours or when there is a significant change in status.

RingCentral Operations teams are investigating the issue and will provide the next update once it becomes available. If you are experiencing this issue, please contact customer care.