Outage in RingCentral
A portion of customers may be experiencing dropped calls
Resolved Minor
May 07, 2026 - Started about 6 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
RingCentral Contact Center customers in the Americas region experienced dropped calls during a 1.8-hour service incident. The issue affected a portion of customers using the Contact Center service. RingCentral teams investigated and resolved the problem, advising affected customers to contact customer care for assistance.
A portion of RingCentral Contact Center customers may experience dropped calls.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue
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Latest Updates ( sorted recent to last )
UPDATE
about 6 hours ago - at 05/07/2026 09:23AM
A portion of RingCentral Contact Center customers may experience dropped calls.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue
Latest RingCentral outages
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