Outage in RingCentral
A portion of Contact Center customers may experience calls not being delivered to agents.
Resolved Minor
May 07, 2026 - Started about 8 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
RingCentral Contact Center experienced an issue where calls were not being delivered to agents, affecting a portion of customers in the EMEA region. The incident was classified as minor and lasted approximately 2.2 hours. The Contact Center teams investigated and resolved the delivery problem.
A portion of RingCentral Contact Center customers may experience issues with calls not being delivered to agents. RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue
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Latest Updates ( sorted recent to last )
UPDATE
about 8 hours ago - at 05/07/2026 07:26AM
A portion of RingCentral Contact Center customers may experience issues with calls not being delivered to agents. RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue
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