Outage in RingCentral
A portion of customers with numbers in Val-d'Or, Quebec may be experiencing inbound call and fax failures due to an underlying carrier issue.
Resolved Minor
May 29, 2026 - Started about 17 hours ago
- Lasted about 14 hours
Incident Report
Summary AI Generated
RingCentral customers with numbers in Val-d'Or, Quebec experienced failures with inbound calls and faxes for 13.6 hours due to an underlying carrier issue. The incident affected the Americas region's inbound calling and fax services. The underlying carrier identified the root cause and deployed a fix to resolve the service disruption.
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Latest Updates ( sorted recent to last )
UPDATE
about 15 hours ago - at 05/29/2026 05:17PM
The underlying carrier has identified the cause of the issue and is working to deploy a potential fix. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of May 30th or when a significant change in status occurs.
UPDATE
about 17 hours ago - at 05/29/2026 03:20PM
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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