Outage in RingCentral
A portion of customers in Ontario, Canada may be experiencing inbound call and fax failures due to an underlying carrier issue.
Resolved Minor
May 27, 2026 - Started 3 days ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
RingCentral customers in Ontario, Canada experienced failures with inbound calls and fax services due to an underlying carrier issue. The incident affected inbound calling and fax functionality in the Americas region for 8.1 hours. The issue was resolved after the underlying carrier completed their investigation and remediation.
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Latest Updates ( sorted recent to last )
UPDATE
2 days ago - at 05/27/2026 08:53PM
The underlying carrier is continuing to investigate the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
UPDATE
3 days ago - at 05/27/2026 03:00PM
The underlying carrier is investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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