Outage in RingCentral
A portion of Contact Center customers may experience calls not being delivered to agents
Resolved Minor
May 06, 2026 - Started about 11 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
RingCentral Contact Center experienced an incident where calls were not being properly delivered to agents, affecting customers in both Americas and EMEA regions. The service disruption lasted approximately 2.1 hours and was classified as a minor incident. The issue has been resolved, restoring normal call routing functionality to Contact Center agents.
A portion of RingCentral Contact Center customers may experience issues with calls not being deliver to agents.
Components affected
RingCentral Americas RingCentral Contact Center RingCentral EMEA RingCentral Contact CenterTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
about 11 hours ago - at 05/06/2026 04:45AM
A portion of RingCentral Contact Center customers may experience issues with calls not being deliver to agents.
Latest RingCentral outages
A portion of Contact Center customers may be unable to take inbound or make outbound calls - about 5 hours ago
A portion of Contact Center customers may be experiencing stuck contact and agent sessions. - 1 day ago
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