Outage in RingCentral
A portion customers in the AU region may be experiencing call forwarding failures.
Resolved Minor
May 22, 2026 - Started 27 days ago
- Lasted 5 days
Incident Report
Summary AI Generated
RingCentral initially reported that some customers in the AU region were experiencing call forwarding failures, affecting APAC services and the Service Portal. After investigation lasting approximately 112 hours, operations teams determined that the issue did not actually affect customers and cancelled the incident.
RingCentral Operations teams are investigating the issue and will provide an update when available. If you are experiencing this issue, please reach out to Customer Care.
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Latest Updates ( sorted recent to last )
UPDATE
27 days ago - at 05/22/2026 06:36AM
Upon further investigation, RingCentral Operations teams have determined that this issue does not affect customers. As a result, this incident will be cancelled.
UPDATE
27 days ago - at 05/22/2026 04:53AM
RingCentral Operations teams are investigating the issue and will provide an update when available. If you are experiencing this issue, please reach out to Customer Care.
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