Outage in RingCentral
A portion of customers may be experiencing outbound call failures to a specific collaboration software provider.
Resolved Minor
September 03, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
A subset of RingCentral customers in the EMEA region experienced outbound call failures when dialing a specific collaboration software provider. The issue affected outbound calling and had been under investigation by RingCentral Operations teams for approximately 1.1 hours. No resolution had been confirmed at the time of the last update.
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs
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UPDATE
5 days ago - at 09/03/2026 12:48PM
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs
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