Outage in RingCentral
A portion of Contact Center customers may be unable to take inbound or make outbound calls
Resolved Minor
May 06, 2026 - Started about 5 hours ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
A portion of RingCentral Contact Center customers in the EMEA region experienced an inability to take inbound or make outbound calls during a 1.3-hour service disruption. The incident was classified as minor and affected the Contact Center service component. RingCentral teams investigated the issue and directed affected customers to contact customer care for assistance.
A portion of RingCentral Contact Center customers may be unable to take inbound or make outbound calls.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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Latest Updates ( sorted recent to last )
UPDATE
about 5 hours ago - at 05/06/2026 10:29AM
A portion of RingCentral Contact Center customers may be unable to take inbound or make outbound calls.RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
Latest RingCentral outages
A portion of Contact Center customers may experience calls not being delivered to agents - about 11 hours ago
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