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Outage in RingCentral

A portion of RingCX customers may be experiencing login issues.

Resolved Minor
February 12, 2026 - Started 2 months ago - Lasted about 2 hours

Incident Report

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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Latest Updates ( sorted recent to last )
UPDATE 2 months ago - at 02/12/2026 09:18PM

Internal testing and end-user feedback have confirmed restoration of service. RingCentral Operations teams will continue to monitor for stability for an extended period. If you are still experiencing this issue, please reach out to customer care. The next update will be provided in 2 hours or when a significant change in status occurs.

UPDATE 2 months ago - at 02/12/2026 08:53PM

RingCentral Operations teams have completed the corrective actions to restore service and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability while awaiting end-user feedback to confirm resolution. If you are still experiencing this issue, please reach out to customer care. The next update will be provided in 2 hours or when a significant change in status occurs.

UPDATE 2 months ago - at 02/12/2026 08:08PM

RingCentral Operations teams have identified a potential cause of the issue and are currently rolling back a recent release. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE 2 months ago - at 02/12/2026 07:57PM

RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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