A portion of RingCentral customers in the Americas experienced inbound calling issues on their mobile applications for 1.3 hours. The operations team performed corrective actions that reduced error rates and restored service functionality. Service was fully restored after monitoring confirmed stability.
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RingCentral Operations teams have completed corrective actions to restore service. We are monitoring for stability while awaiting end-user feedback. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
RingCentral Operations teams are performing corrective actions to restore service. Internal logging and testing indicate a reduction in error rates and an improvement in services. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
RingCentral Operations teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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