Outage in RingCentral
A portion of Engage Digital and RingCX customers may be experiencing disruptions in their application interactions due to an issue with a third-party service provider.
Resolved Minor
June 12, 2026 - Started about 22 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
A third-party service provider issue caused disruptions to RingCentral's Engage Digital and RingCX applications, affecting customers across Americas and EMEA regions. The incident lasted 2.3 hours while RingCentral Operations teams worked with the external provider to restore services. Customers experiencing issues were advised to contact customer care for assistance.
RingCentral Operations teams are working with the third-party service provider to restore services. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Americas RingCentral EMEA RingCentral RingCX RingCentral Engage Digital - Digital Claranet RingCentral RingCX RingCentral Engage Digital - Digital ClaranetTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
UPDATE
about 22 hours ago - at 06/12/2026 03:48PM
RingCentral Operations teams are working with the third-party service provider to restore services. If you are experiencing this issue, please reach out to customer care.
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