Outage in RingCentral
A portion of customers may be experiencing call and fax failures when attempting to reach numbers with a 907 area code.
Resolved Minor
August 08, 2026 - Started 3 days ago
- Lasted 2 days
Incident Report
Summary AI Generated
A portion of RingCentral customers experienced outbound call and fax failures when dialing numbers in the 907 area code, affecting the Americas region for approximately 58 hours. RingCentral Operations Teams applied an emergency fix on August 8th, followed by mitigation steps on August 10th to restore service. The incident was resolved after confirmation of service restoration through end-user feedback, with teams continuing to monitor for stability.
RingCentral Operations Teams are investigating a potential issue with calls failing in the 907 area code. A progressive update will be provided in 4 hours, or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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Latest Updates ( sorted recent to last )
UPDATE
about 16 hours ago - at 08/10/2026 04:43PM
RingCentral Operations teams performed mitigation steps and are now confirming restoration of service through end-user feedback. Teams will continue to monitor for stability and the next update will be provided in the afternoon of 8/10 or when a significant change in status occurs.
UPDATE
3 days ago - at 08/08/2026 09:49AM
RingCentral Operations Teams have performed an emergency fix to address a potential issue with outbound calls and faxes failing in the 907 area code. We are currently monitoring and will provide an update the morning of 08/10. If you are experiencing this issue, please reach out to customer care.
UPDATE
3 days ago - at 08/08/2026 08:14AM
RingCentral Operations Teams are performing maintenance to address a potential issue with outbound calls and faxes failing in the 907 area code. A progressive update will be provided in 4 hours, or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
UPDATE
3 days ago - at 08/08/2026 07:30AM
RingCentral Operations Teams are investigating a potential issue with calls failing in the 907 area code. A progressive update will be provided in 4 hours, or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
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