Outage in RingCentral
A portion of Contact Center customers may be experiencing one way audio on agent calls
Resolved Minor
August 28, 2026 - Started 11 days ago
- Lasted 38 minutes
Incident Report
Summary AI Generated
A subset of RingCentral Contact Center customers in Australia experienced one-way audio on agent calls, affecting the APAC Contact Center environment. The incident lasted approximately 38 minutes before being resolved. RingCentral's Contact Center team investigated and addressed the issue.
A portion of RingCentral Contact Center customers in Australia may be experiencing one-way audio on calls. RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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UPDATE
11 days ago - at 08/28/2026 11:34AM
A portion of RingCentral Contact Center customers in Australia may be experiencing one-way audio on calls. RingCentral Contact Center teams are investigating the issue and will provide more information as it becomes available. Please contact RingCentral customer care if you are experiencing this issue.
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