Outage in Rippling

Issue with WiFi policies

Resolved Minor
September 11, 2025 - Started 27 days ago - Lasted 6 days
Official incident page

Need to monitor Rippling outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rippling, and never miss an outage again.
Start Free Trial

Outage Details

Our engineering team is investigating an issue with the deployment of WiFi policies that results in the policy being removed and re-added multiple times. This results in devices losing and gaining WiFi connection repeatedly.
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 09/17/2025 09:22PM

This incident has been resolved.

MONITORING 26 days ago - at 09/12/2025 03:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 27 days ago - at 09/12/2025 03:18AM

- We are confident that this issue is affecting WiFi policies, and not other policies
- The issue is affecting approximately 200 companies
- Based on our investigation so far, se believe there is a race condition that is resulting in some WiFi policies being removed
- We have a code change ready to deploy that will mitigate most of the issue as we continue to investigate the root cause
- Our engineering team will continue to investigate overnight, and we will come back with another update first in the morning

IDENTIFIED 27 days ago - at 09/11/2025 11:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 27 days ago - at 09/11/2025 08:21PM

Our engineering team is investigating an issue with the deployment of WiFi policies that results in the policy being removed and re-added multiple times. This results in devices losing and gaining WiFi connection repeatedly.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook