Outage in Rippling
Issues logging into Rippling
Resolved MinorIncident Report
Summary AI Generated
Rippling experienced slow login page access for 3.5 hours due to high database load affecting the Rippling App. The team initially reverted a suspected root cause but had to continue investigating when that didn't fully resolve the issue. The incident was resolved by adding a database index to mitigate the performance problem.
Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/08/2026 06:10PM
This incident has been resolved.
MONITORING
3 days ago - at 03/08/2026 03:20PM
We added a database index and have mitigated the issue
INVESTIGATING
3 days ago - at 03/08/2026 03:09PM
The impact has been mitigated, with app access operational again
INVESTIGATING
3 days ago - at 03/08/2026 03:00PM
We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.
IDENTIFIED
3 days ago - at 03/08/2026 02:41PM
Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.
Latest Rippling outages
Slowness across Rippling - about 1 month ago
Search issues - about 2 months ago
Issues loading reports - about 2 months ago
Issues approving timecards and loading schedules - about 2 months ago
Degraded performance in Payroll - about 2 months ago
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