Outage in Rippling
Notification delay
Resolved MajorIncident Report
Customers may be experiencing a delay in notifications causing authentication delays. We are observing a 2 - 15 minute delay in notifications. This is under investigation.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/27/2025 06:38PM
This incident has been resolved.
MONITORING
3 months ago - at 10/27/2025 06:24PM
The notification service has been restored, and notifications are now properly getting sent within the SLA. Scheduled notification jobs have been restored, so moving forward they will be sent at the scheduled time.
Scheduled notifications that were scheduled to be sent during the suspended period -- between 10:15a PDT to 11:23a PDT -- are being sent now.
INVESTIGATING
3 months ago - at 10/27/2025 05:02PM
We have partial recovery where new notifications are being sent within the SLA of 10 seconds. Scheduled notifications continue to be suspended.
INVESTIGATING
3 months ago - at 10/27/2025 04:17PM
We are temporarily suspending scheduled notification jobs in order to bring down the database load so that all other notifications -- including time-sensitive authentication notifications -- can recover to be delivered within SLA.
INVESTIGATING
3 months ago - at 10/27/2025 03:23PM
Customers may be experiencing a delay in notifications causing authentication delays. We are observing a 2 - 15 minute delay in notifications. This is under investigation.
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